FAQ

Do you need my account details?

No. Just the track URL.

Are the plays real?

Yes.

Can I have plays from a specific region?

No. The plays are randomly pooled from different countries.

What do you mean by non-drop guarantee?

In any case you suspect the plays are missing, contact us and we will top up the plays.

Will I get banned?

No. We have been adding plays to our own channel for the past year.

Screenshot:

Do you sell followers, favorites or reposts?

No.

Why are your service cheaper than other websites?

We have reduced our profit margin to the bare minimum, to bring affordable advertising for DJs & producers.

Will anyone know that I bought plays?

It depends on the quality of your track!
Wouldn’t it be fishy for a badly mixed track to have millions of plays?

Can you offer more/less plays?'

It’s possible. Please contact us for quotation.

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at Privacy Policy.
At GrabPlays we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by GrabPlays and how we use it.

Log Files
Like many other Web sites, GrabPlays makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting service’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons
GrabPlays uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.

Third Party Privacy Policies
You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. GrabPlays’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites. You may find a comprehensive listing of these privacy policies and their links here: Privacy Policy Links.
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Children’s Information
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. GrabPlays does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that GrabPlays has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.

Online Privacy Policy Only
This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our privacy policy and agree to its terms.

Thank you for using GrabPlays. These Terms of Service (the “Agreement”) is a binding contract between you and GrabPlays (the “Company”). By accessing GrabPlays or making any purchase from the Company, you agree to be bound by this Agreement in full. By accessing GrabPlays or purchasing any of the GrabPlays Services, you indicate your acceptance of this Agreement and its terms and conditions.
Additional terms and conditions may apply to additional areas of the website or to particular negotiations or content posted on the site, in conjunction with the actual Terms of Service Agreement.

GrabPlays holds the right to make changes to the Agreement at any time. Customers who use the GrabPlays agree to follow any change or modification and are bound to the modified Terms of Service Agreement.

WEBSITE USE
GrabPlays provides certain services, including social media engagement and subscriber services (collectively, the “Services”). The Services may be purchased online through GrabPlays. By purchasing any Services, you agree to pay the indicated purchase price and further agree that (a) you have the authority make such a purchase, (b) you have the authority to use or access the social media account linked to the purchase, and (c) you will not use the Services for any fraudulent or illegal purpose whatsoever. You acknowledge and agree that all sales are final and that refunds will only be offered in accordance with the terms of this Agreement and the Refund Policy posted on GrabPlays. Other refunds will only be granted in the sole discretion of GrabPlays.

COPYRIGHT
All content, including text, images, sound, video, and code (collectively, the “Intellectual Property”) found throughout GrabPlays is the intellectual property of the Company and is protected by applicable copyright, trademark, and patent laws. These belong expressly to GrabPlays or other copyright owners who have given express authorization to use their information on the GrabPlays website.

LIMITATION OF LIABILITY
Under no circumstance shall GrabPlays be responsible for any damages, liabilities, or losses, whether sounding in contract, tort, or otherwise, arising out of your use of GrabPlays or the Services. You understand and acknowledge that your use of the Services is at your own risk.

INDEMNIFICATION
You agree to indemnify, defend and hold harmless GrabPlays from any claim arising out of, relating to, or connected with your use of GrabPlays or the Services. You must also indemnify, defend, and hold GrabPlays harmless based on any claim alleging facts that, if true, would constitute a breach of this Agreement.

CONDUCT
You agree to solely use the website for lawful purposes, and not to compromise the security of the website, render it inaccessible to others or cause damage to the content, service or website. As a user you agree to refrain from any action that may add, subtract or modify the content of the site. You agree to refrain from accessing content without permission and will not use the website in any way other than the way it is intended.

CONFIDENTIAL INFORMATION
GrabPlays shall keep confidential any information you submit as it relates to the processing of any order for Services. Any other material or information sent to the website will be considered non-confidential. You hereby grant GrabPlays the royalty-free irrevocable permission to use, display and distribute in whole or in part, the submission in any manner it sees fit.

CORRECTION OF INACCURACIES
GrabPlays reserves the right to correct any errors or inaccuracies in the content on the website, or to change and update the content at any time without giving prior notice. However, GrabPlays does not guarantee that errors, inaccuracies or omissions will be corrected immediately.

PROVISIONS
This Terms of Service Agreement with GrabPlays constitutes the entire agreement between all parties with respect to the subject matter hereof.

TERMINATION OF SERVICE
The term of this Agreement will begin upon GrabPlays’s acceptance of your job order and will end when terminated by either party. If GrabPlays determines, in its sole discretion, that you are abusing the system, the company (without limiting any other rights or remedies available to it) withdraw your participation and withhold any amount to you.

THIRD-PARTY MARKETING CAMPAIGNS
You may not run other marketing campaigns while your GrabPlays marketing campaign is running. We use public statistics to measure the results of our campaign, which other campaigns may interfere with. If you do run other marketing campaigns simultaneously with GrabPlays’s marketing campaign, then you agree that the Company is responsible for every play, follower, view, comment, like, repost, visit, and/or share that you gain during the duration of your GrabPlays marketing campaign.

CAMPAIGN DURATION
We cannot and do not make any guarantees about how long your marketing campaign will take to successfully complete. Any time frames mentioned on the GrabPlays website (and its subdomains), by Company employees, in any chats, emails, phone conversations, or any other correspondence is not a guarantee of how long it will take the marketing campaign to successfully finish. Any estimate provided by the Company regarding how long a marketing campaign may take to successfully finish is simply a guideline designed to help our customers plan ahead.

PAUSING CAMPAIGNS
By signing up for GrabPlays’s services, you agree that GrabPlays reserves the right to pause your campaign for any reason and without any notice. It is always our goal to deliver your order as quickly and safely as possible; however, there may be certain circumstances such as a page actively losing followers or an upgrade performed to a Social Network that may make pausing your campaign necessary. Pausing a campaign does not make you eligible for any partial or full refunds.

ACCOUNT/VIDEO MODIFICATION
You may not change, modify and/or remove your account, username, track, set and/or album while your GrabPlays marketing campaign is running. Doing so may make your account, username, track, set and/or album inaccessible and cause an interruption of our service. You agree that any changes, modifications and/or removal of your account, username, track, set and/or album without prior notice and approval from GrabPlays, will make your affected order(s) subject to terminations and ineligible for any type of refund.

SOCIAL MEDIA ACCOUNTS
The company shall in no way be liable for any accounts, tracks, sets, plays, likes, reposts, shares and/or followers and that are removed due to our services being implemented or your interaction with GrabPlays. It is nearly impossible to determine why social media account providers suspend or delete accounts or content. All purchases of Services are made at your own risk. Due to this we cannot refund after services have been completed if this has occurred to an account/content.

OVER-DELIVERY OF SERVICE
GrabPlays may over-deliver the Services it guarantees, including but not limited to delivering extra followers or subscribers than ordered. This over-delivery amount (“Extras”) should be considered a buffer, in the event of a small loss of followers or subscribers. Extras are not covered by the Company’s Retention Guarantee and Extras are not eligible for replacement in the case of a loss that is equal to or less than the over-delivery amount.

RETENTION GUARANTEE
GrabPlays offers a Limited Retention Guarantee / Warranty with some of their services. If a customer uses one of GrabPlays’s Services and then loses plays acquired by GrabPlays (beyond the Extras), GrabPlays may be able to re-deliver plays at no cost at the Company’s discretion. Each service offers a different duration for GrabPlays’s Retention Guarantee, and is indicated below:

SoundCloud/MixCloud Plays ————- 365 Day Retention Guarantee

GrabPlays’s Retention Guarantee is VOID if:

(1) The customer ordered from a different company, person, or provider at any time.
(2) The customer’s account, track or set experienced a reduction in followers, plays, likes, reposts, comments or shares before ordering from GrabPlays or those acquired via different means.
(3) The customer makes their account, track or set private, restricted or otherwise inaccessible (e.g. changing the customer’s username) during and/or after a campaign.
(4) If a customer blocks, deletes, bans or reports the followers, plays, likes, reposts, comments or shares that they received from GrabPlays.

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